Annual Maintenance Contracts (AMC) offered by RSR Infotech provide comprehensive support for various IT components, ensuring optimal performance and reliability. Here’s an overview of their AMC services covering servers, workstations, firewalls, endpoints, Exchange servers, and overall IT infrastructure:

Key AMC Services

1. Server Maintenance:
   • Regular health checks, software updates, and hardware inspections to ensure servers are running efficiently and securely.
   • Backup management and disaster recovery planning to safeguard critical data.
2. Workstation Support:
   • On-site and remote support for troubleshooting and resolving issues related to desktops and laptops.
   • Regular updates, software installations, and performance optimization to maintain productivity.
3. Firewall Management:
   • Configuration, monitoring, and maintenance of firewalls to protect the network from unauthorized access and threats.
   • Regular updates and security audits to ensure compliance with industry standards.
4. Endpoint Security:
   • Continuous monitoring and support for endpoint devices to protect against malware, ransomware, and other cyber threats.
   • Implementation of security policies and user training to enhance endpoint security.
5. Exchange Server Support:
   • Management and support for Microsoft Exchange servers, including mailbox management, data integrity checks, and performance optimization.
   • Regular updates and patch management to ensure security and functionality.
6. IT Infrastructure Management:
   • Comprehensive oversight of the entire IT infrastructure, including network devices, storage solutions, and backup systems.
   • Performance monitoring and capacity planning to ensure the infrastructure meets business needs.